Full 3 Month Warranty
If your new computer is faulty in any way, we'll do whatever it takes to make it right.
What Is Covered?
This warranty covers any defects in the parts of your computer and the workmanship involved in its assembly. For example, if your DVD drive stops working or if your hard drive begins to malfunction.
What Is Not Covered?
Problems due to improper or unsafe use of your computer are not covered under this warranty. For example, if a virus infects your computer while browsing an unsafe website.
How Long Does Coverage Last?
This warranty lasts for 3 months after the date you received your new computer. This may seem like a short period of time, but keep in mind that faulty computer parts will typically reveal themselves immediately. Most parts in the computer will also be covered under a manufacturer's warranty that lasts much longer than our own.
What Will myHelpfulNerd Do?
At no further charge, myHelpfulNerd will fix the problem and restore your computer's expected functionality, including replacing defective parts if necessary. In the event that the computer cannot be fixed, myHelpfulNerd will either replace it with one of equal or greater value, or refund the full purchase price of your computer, whichever you prefer.
How Do You Get Service?
Click here to contact a myHelpfulNerd technician and explain the problem. We'll come to your home or office to fix the problem, or we may be able to make the necessary corrections by logging into your computer remotely.
How Does State Law Apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.