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| Features |
Essentials $600 per month |
Advanced $1200 per month |
Premier $2400 per month |
| A Single Assigned Technician We dedicate a single technician to your company so you always deal with the person who knows you best. Backup technicians are available as well. |
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| Remote Monitoring We monitor your servers and workstations for problems remotely. As soon as something goes wrong, we know about it and can fix it right away. |
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| Patch Management We make sure all your servers and workstations are kept up-to-date with the latest patches at all times. |
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| Regular Maintenance Visits We visit your office regularly to make sure everything is running smoothly and to answer any questions you might have. Each visit lasts up to two hours. |
 Once per month |
 Twice per month |
 Once per week |
| Emergency Support & Assistance Should problems arise that can't wait for the next scheduled maintenance visit, we include emergency support & assistance with each plan. See below for the different emergency support options available... |
 15 hours included $4999/extra hour |
 30 hours included $4999/extra hour |
 60 hours included $4999/extra hour |
| 24/7 Phone Support We're available by phone to answer you and your employee's questions 24 hours a day, 7 days a week, 365 days a year. |
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| Remote Assistance If you have Internet access, we can often times solve a problem quickly and easily by controlling your workstation or server remotely. |
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| Onsite Assistance If remote assistance just won't do, we can always make a trip to your office to solve the problem. |
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| Email Hosting Do away with the burdens of managing your own email server and let us host one for you! We use industry-standard technologies to ensure your email is always available from a variety of devices. |
Optional +$50/mo |
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| Remote Offsite Backup Protect your business from disaster with a remote backup plan. We'll backup your important documents to a secure offsite location in case the worst should happen (or you just accidentally delete a file). |
Optional +$100/mo |
Optional +$100/mo |
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| Pay in Advance And Save! Flexible payment options allow you to pay monthly, bi-annually, or yearly. Save money by paying for service in advance! |
Bi-Annually: save $30! Yearly: save $120! |
Bi-Annually: save $60! Yearly: save $240! |
Bi-Annually: save $120! Yearly: save $480! |
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